SLAX London Returns & Cancellation Policy

Returns
If you would like to return your item please send an email to enquiries@slaxlondon.com or message the SLAX instagram and we will let you know where to send the return.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Shipping fees paid at checkout are non-refundable.

Refunds 
Once your return is received and inspected, we will send you a message to notify you whether your return has been approved or rejected.

If you are approved, then your refund will be processed and money will be sent to the original bank account used.

Exchanges
If you would like to return an item and exchange it for another one on the website then get in touch through instagram or email enquiries@slaxlondon.com.

Unfortunately we can only exchange your item for ones that have been released and are in stock on the website. We cannot exchange for items that are currently being made.